What warranty does Gnomon Watches give?

Warranty runs 1 to 5 years from purchase depending on brand (e.g. Seiko 3-year Japan warranty for orders after 1 Sep 2025, Orient 3 years, Hamilton 2 years, Ball 4 years, Rado 5 years) and is managed by Gnomon, which has an in-house service centre. A warranty card stamped by Gnomon is required. Excludes wear and tear, crystals, accidents and third-party servicing. Customs charges on returned repairs are paid by the customer. Gnomon also advertises a 180-day extension beyond the manufacturer's warranty (not for Seiko).

What is Gnomon Watches's return policy?

14 days. Watches only (not straps or accessories), completely unworn, unsized, with protective films and tags intact and all original packaging; pre-authorization by email required. Damage or wrong items must be reported within 24 hours (or the next business day) of delivery. Customer pays return shipping and any import fees; original shipping is non-refundable, and for free-shipping orders about USD $40 is deducted. Sale, custom and personalized items are final sale.

Authorized dealer

Is Gnomon Watches legit?

Yes. Gnomon Watches is a real business from Singapore. Gnomon Watches says it is an authorized dealer for the brands it sells, so new watches should come with the full manufacturer's warranty, at or near list price. Check the brand's own dealer locator if that warranty matters to you.

Gnomon says it gets its stock directly from the brands, sells only new watches, and is often the exclusive authorized distributor for its region. Independently confirmed for Hamilton (official retailer per Hamilton's store locator); its Steinhart authorization is the retailer's own claim. Not verified brand by brand.

Gnomon Watches at a glance

Website: gnomonwatches.com
Sells: New watches from Swiss, German and Japanese brands and microbrands (e.g. Hamilton, Seiko, Orient, Oris, Rado, Mido, Raymond Weil, Ball, Steinhart, Squale, Damasko, Yema), plus Gnomon exclusives, limited editions and straps.
Headquarters: Singapore
Authorized dealer: Hamilton, SteinhartHamilton's store locator lists Gnomon Watches (Millenia Walk, Singapore) as an 'Official Retailer'. Gnomon says it has been Steinhart's first and only authorized dealer in Singapore for over two decades. Its FAQ says it gets stock directly from the brands, but it does not publish a brand-by-brand list of authorizations.
Warranty: Warranty runs 1 to 5 years from purchase depending on brand (e.g. Seiko 3-year Japan warranty for orders after 1 Sep 2025, Orient 3 years, Hamilton 2 years, Ball 4 years, Rado 5 years) and is managed by Gnomon, which has an in-house service centre. A warranty card stamped by Gnomon is required. Excludes wear and tear, crystals, accidents and third-party servicing. Customs charges on returned repairs are paid by the customer. Gnomon also advertises a 180-day extension beyond the manufacturer's warranty (not for Seiko).(gnomonwatches.com)
Returns: 14 days. Watches only (not straps or accessories), completely unworn, unsized, with protective films and tags intact and all original packaging; pre-authorization by email required. Damage or wrong items must be reported within 24 hours (or the next business day) of delivery. Customer pays return shipping and any import fees; original shipping is non-refundable, and for free-shipping orders about USD $40 is deducted. Sale, custom and personalized items are final sale.Restocking fee: USD $40 per watch for refunds requested within 7 days of purchase; 10% for unauthorized returns; up to 30% deducted if returned in unsellable condition.(gnomonwatches.com)
Payment: Amex, Mastercard, Visa, PayPal, bank transfer, checks and cash; Klarna pay-in-4 is advertised at checkout. Card and PayPal charges may vary with currency conversion and bank fees.(gnomonwatches.com)
Trustpilot: 3.1/5 from 117 reviews (2026-10)(trustpilot.com)

How Gnomon Watches authenticates watches

Gnomon says all items are 100% genuine and brand new with original serial numbers intact, sourced directly from the brands, and that it does not sell used, refurbished or reject watches. Each watch is tested on Witschi timing and water-resistance machines before shipping.(gnomonwatches.com)

What to know before you buy

Orders ship from Singapore Delivered Duty Unpaid (DDU): US and other international buyers pay any import duties, customs and sales taxes to the carrier on delivery, and these are not refunded on returns.(gnomonwatches.com)

More about Gnomon Watches

Gnomon gives conflicting founding dates on its own site: 'early 2002' on its About page, 'since 2002' in its FAQ, and 'in business since 2001' on its Why Gnomon page.(gnomonwatches.com)
Its 'Why Gnomon' page says it has been in business since 2001.(gnomonwatches.com)
Gnomon has a retail shop at Millenia Walk, 9 Raffles Boulevard #01-73/74, Singapore 039596, listed by Hamilton as an official retailer.(hamiltonwatch.com)
Orders ship within 3 working days from Singapore via DHL Express, FedEx or Singapore Post airmail; Gnomon quotes 10-28 working days to the USA, with express courier as the faster option.(gnomonwatches.com)
Gnomon says it is registered under the Companies Act with Singapore's Accounting and Corporate Regulatory Authority (ACRA).(gnomonwatches.com)

Check the price first

Whoever you buy from, compare the asking price with the list price and the going rate. Our brand price lists give current list prices, and the market tracker shows what the same references are listed for on eBay today. A price far below both is the clearest sign of a fake or a scam. Before buying, check the size on your wrist with the fit finder.

Questions

Is Gnomon Watches legit?: Yes, Gnomon Watches is a real authorized dealer, based in Singapore. Gnomon Watches says it is an authorized dealer for the brands it sells, so new watches should come with the full manufacturer's warranty, at or near list price. Check the brand's own dealer locator if that warranty matters to you.
What warranty does Gnomon Watches give?: Warranty runs 1 to 5 years from purchase depending on brand (e.g. Seiko 3-year Japan warranty for orders after 1 Sep 2025, Orient 3 years, Hamilton 2 years, Ball 4 years, Rado 5 years) and is managed by Gnomon, which has an in-house service centre. A warranty card stamped by Gnomon is required. Excludes wear and tear, crystals, accidents and third-party servicing. Customs charges on returned repairs are paid by the customer. Gnomon also advertises a 180-day extension beyond the manufacturer's warranty (not for Seiko).
What is Gnomon Watches's return policy?: 14 days. Watches only (not straps or accessories), completely unworn, unsized, with protective films and tags intact and all original packaging; pre-authorization by email required. Damage or wrong items must be reported within 24 hours (or the next business day) of delivery. Customer pays return shipping and any import fees; original shipping is non-refundable, and for free-shipping orders about USD $40 is deducted. Sale, custom and personalized items are final sale.
Does Gnomon Watches sell real watches?: Gnomon says all items are 100% genuine and brand new with original serial numbers intact, sourced directly from the brands, and that it does not sell used, refurbished or reject watches. Each watch is tested on Witschi timing and water-resistance machines before shipping.