What warranty does European Watch Company give?

European Watch Company's own 1-year limited warranty covering movement or mechanical defects. Excludes normal wear, misuse, water damage, magnetization and third-party repairs; EWC may repair, replace or refund at its discretion.

What is European Watch Company's return policy?

2 days. Purchases are final, with a two-business-day inspection period from delivery. The watch must be returned in identical condition with all boxes and papers; items showing wear, tampering or missing components are refused and sent back.

Pre-owned dealer

Is European Watch Company legit?

Yes. European Watch Company is a real business, selling since 1993 from Boston, Massachusetts, USA. European Watch Company buys and resells pre-owned watches, so the watch is used and the brand's original warranty has usually run out. European Watch Company inspects, often services, and warranties the watches itself.

Primarily pre-owned and vintage luxury watches; the company says inventory comes from trade-ins and dealers worldwide. It makes no authorized-dealer claim for any brand.

European Watch Company at a glance

Website: europeanwatch.com
Sells: Mostly pre-owned and vintage luxury watches (e.g. Rolex, Patek Philippe), plus buying, trade-ins, servicing/restoration and watch insurance.
Founded: 1993
Headquarters: Boston, Massachusetts, USA
Ownership: Founded by Albert Ganjei (Founder/President); led by CEO Joshua Ganjei.
Authorized dealer: Not an authorized dealer for the brands it sellsNo authorized-dealer claim appears on the company's homepage, About page, FAQ or Terms. The About page says inventory is sourced from trade-ins and 'trusted dealers worldwide.'
Warranty: European Watch Company's own 1-year limited warranty covering movement or mechanical defects. Excludes normal wear, misuse, water damage, magnetization and third-party repairs; EWC may repair, replace or refund at its discretion.(europeanwatch.com)
Returns: 2 days. Purchases are final, with a two-business-day inspection period from delivery. The watch must be returned in identical condition with all boxes and papers; items showing wear, tampering or missing components are refused and sent back.(europeanwatch.com)
Payment: Bank wire transfer and credit/debit cards (Visa, Mastercard, Amex, Discover); Apple Pay and Google Pay. Trades accepted, with any balance paid by those methods. No personal checks, bank checks or cryptocurrency.(europeanwatch.com)
Trustpilot: 4.9/5 from 229 reviews (2026-10)(trustpilot.com)

How European Watch Company authenticates watches

Each watch includes a Certificate of Authenticity verified by EWC's in-house experts, and EWC offers a Lifetime Authenticity Guarantee on every timepiece it sells.(europeanwatch.com)

What to know before you buy

Watches are covered by European Watch Company's own 1-year limited warranty rather than a manufacturer's warranty, and sales are final apart from a two-business-day inspection period.(europeanwatch.com)

More about European Watch Company

European Watch Company says it has sold pre-owned luxury watches since 1993; its showroom is at 137 Newbury St., 4th Floor, in Boston's Back Bay, open Monday to Friday, 10am to 6pm ET.(europeanwatch.com)
In October 2024, European Watch Company bought the digital assets of Crown & Caliber from Hodinkee. No watches or inventory were included, and the price was reported in the six figures.(swissinfo.ch)
JCK reported that European Watch paid 'the low six figures' for Crown & Caliber, which Hodinkee had bought in 2021 for a reported $46 million.(jckonline.com)
EWC announced the Crown & Caliber acquisition on its own blog on October 10, 2024, signed by CEO Joshua Ganjei and Founder/President Albert Ganjei.(europeanwatch.com)
EWC accepts trade-ins on all transactions and provides free FedEx Express shipping labels to send in watches.(europeanwatch.com)

Check the price first

Whoever you buy from, compare the asking price with the list price and the going rate. Our brand price lists give current list prices, and the market tracker shows what the same references are listed for on eBay today. A price far below both is the clearest sign of a fake or a scam. Before buying, check the size on your wrist with the fit finder.

Questions

Is European Watch Company legit?: Yes, European Watch Company is a real pre-owned dealer that has been in business since 1993, based in Boston, Massachusetts, USA. European Watch Company buys and resells pre-owned watches, so the watch is used and the brand's original warranty has usually run out. European Watch Company inspects, often services, and warranties the watches itself.
What warranty does European Watch Company give?: European Watch Company's own 1-year limited warranty covering movement or mechanical defects. Excludes normal wear, misuse, water damage, magnetization and third-party repairs; EWC may repair, replace or refund at its discretion.
What is European Watch Company's return policy?: 2 days. Purchases are final, with a two-business-day inspection period from delivery. The watch must be returned in identical condition with all boxes and papers; items showing wear, tampering or missing components are refused and sent back.
Does European Watch Company sell real watches?: Each watch includes a Certificate of Authenticity verified by EWC's in-house experts, and EWC offers a Lifetime Authenticity Guarantee on every timepiece it sells.