Watch Works

Watch Works is an independent watchmaker on Silas Creek Parkway in Winston-Salem that handles the everyday watch problems most people run into: a dead battery, a bracelet that's too loose or too tight, scuffed cases that need polishing, and full service overhauls for mechanical pieces. They work across brands rather than specializing in one maker, and the shop also sells watches and straps on site.

For anyone not local, Watch Works offers mail-in service, so a watch can be sent in for repair without a trip to the store. That's useful if you're in North Carolina but not near Winston-Salem, or if you'd rather not carry a watch across town.

The shop keeps long hours most days, open from 11am to 8pm Monday through Saturday and noon to 6pm on Sunday, which gives some flexibility for dropping off or picking up a watch outside a typical workday. For specifics on cost or turnaround for a given repair, it's worth calling ahead or using their service request form, since pricing isn't listed publicly.

If your watch has stopped keeping time, needs a strap or bracelet adjustment, or has visible wear on the case that bothers you, this is the kind of general-purpose shop that covers all of that under one roof, with a warranty on the work.