Salem Gem Lab and Jewelry Store

Salem Gem Lab is a jewelry store on Harvey St in Winston-Salem that has been operating locally since 1984. Alongside its jewelry sales, appraisals and repair work, the shop keeps a watchmaker on site, which means watch service and overhaul jobs are handled in-house rather than sent out to a third party.

The shop's own description emphasizes that all equipment is kept in-house and that nothing is outsourced, which fits with the full service and overhaul classification here. There's no mail-in service, so a watch needing attention has to be brought to the Winston-Salem location in person.

No specific watch brands, pricing, or turnaround times are listed on the site, so anyone with a particular make or model, or a tight deadline, should call ahead and confirm what the watchmaker can take on before dropping off a piece. The shop is open six days a week, closed Sundays, with shorter hours on Saturday.

As a jeweler with a watchmaker rather than a dedicated watch-only shop, Salem Gem Lab may be best suited to general service, battery work, and overhaul jobs rather than brand-specific authorized repairs. Anything claimed about brand authorization should be verified directly with the shop, since that kind of credential isn't something a directory listing can confirm on its own.