Jeweler with a watchmaker
Schiffman's Jewelers
Schiffman's Jewelers, Winston-Salem, has an on-site watchmaker for batteries, full service and crystal/bracelet work on Rolex, Omega, Tudor and Cartier.
Schiffman's Jewelers on S Stratford Rd keeps a watchmaker on site, which means repairs don't have to leave the building for basic work. The shop handles battery replacement, crystal replacement and bracelet sizing, along with case and bracelet polishing and water resistance (pressure) testing — the kind of maintenance most mechanical and quartz watches need periodically.
For more involved repairs, the team performs full service and overhaul work and also takes on vintage watch repair, which requires parts sourcing and hand-fitting skills that not every jeweler offers. Brands serviced include Rolex, Omega, TAG Heuer, Tudor and Cartier. The shop says it is an authorized service center for Rolex and Tudor, a claim worth confirming directly if that status matters for your particular watch or warranty situation.
For customers who aren't local, Schiffman's offers mail-in service, so a watch can be sent in rather than dropped off in person. The store is open Monday through Saturday, with slightly shorter hours on Saturday, and closed Sundays. As a jeweler with an in-house watchmaker, it functions as both a retail counter and a repair shop, so walk-ins with a loose battery or a scratched crystal can often be handled without a separate watchmaker referral.
Anyone bringing in a Rolex, Tudor, Omega, TAG Heuer or Cartier piece for anything beyond a quick fix should call ahead to confirm current turnaround and whether an estimate is given before work begins, since neither pricing nor service timelines are listed on the shop's own materials.
Services
- Battery replacement
- Full service and overhaul
- Vintage watch repair
- Case and bracelet polishing
- Crystal replacement
- Bracelet sizing
- Water resistance testing
- Mail-in repairs
- Watchmaker on site
Brands and credentials
- Says it is authorized for
- Rolex, Tudor
- Brands serviced
- Rolex, Omega, TAG Heuer, Tudor, Cartier
From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.
Questions
- Does Schiffman's Jewelers have a watchmaker on site?
- Yes, the shop has an on-site watchmaker who handles everything from battery changes to full overhauls and vintage repairs.
- Which watch brands does Schiffman's Jewelers service?
- They service Rolex, Omega, TAG Heuer, Tudor and Cartier watches.
- Is Schiffman's Jewelers an authorized Rolex service center?
- The shop states it is authorized for Rolex and Tudor service; confirm this directly with Schiffman's if that status affects your decision.
- Can I mail in my watch for repair instead of visiting in person?
- Yes, Schiffman's offers mail-in service for customers who aren't local to Winston-Salem.
- What are Schiffman's Jewelers' hours?
- The shop is open Monday through Friday from 10:00 to 17:30 and Saturday from 10:00 to 17:00; it is closed Sundays.
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