Jeweler with a watchmaker
Sumpters Jewelry
Sumpters Jewelry in Westerly Hills, Charlotte has an on-site watchmaker who services Rolex, Omega and Breitling, plus vintage repair and case polishing.
Sumpters Jewelry is a jeweler on Wilkinson Blvd in Charlotte's Westerly Hills with a watchmaker on site rather than sending work out. The shop services Rolex, Omega and Breitling, and takes on vintage repair as well as case and bracelet polishing, so older pieces that need parts sourced or refinished are within its scope.
The watchmaker holds AWCI's CW21 certification, a recognized credential for working on modern mechanical movements. Sumpters also says it is an authorized Rolex service center, though that claim comes from the shop itself and isn't something a directory can independently verify.
The store is open Monday through Friday, 10 a.m. to 5 p.m., and closed Saturday and Sunday. No specific pricing for battery swaps, full services, or polishing jobs is listed, so anyone with a Rolex, Omega, Breitling or vintage watch should call ahead at (704) 399-5348 or check the website to confirm turnaround and cost for their particular model before dropping it off.
Services
- Vintage watch repair
- Case and bracelet polishing
- Watchmaker on site
Brands and credentials
- Says it is authorized for
- Rolex
- Brands serviced
- Rolex, Omega, Breitling
- Certifications
- AWCI CW21
From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.
Questions
- Does Sumpters Jewelry service Rolex watches?
- Yes, Rolex is one of the brands they work on, and the shop states it is an authorized Rolex service center, though that's a claim made by the shop itself.
- Can they repair a vintage watch?
- Yes, vintage repair is listed as a service, alongside work on Rolex, Omega and Breitling.
- Is there a watchmaker on site?
- Yes, Sumpters Jewelry has an on-site watchmaker who holds AWCI's CW21 certification.
- What are the shop's hours?
- Monday through Friday, 10 a.m. to 5 p.m.; closed Saturday and Sunday.
- How much does a service or battery change cost?
- No specific prices are listed, so it's best to call (704) 399-5348 or check the website to get a quote for your watch.
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