Watch Almanac

Brand service center

Omega

This Omega boutique in Honolulu's Ala Moana Center handles battery replacement, full service, polishing, bracelet sizing and pressure testing.

This is Omega's own boutique inside Ala Moana Center, not a third-party repair shop, and it is set up to handle maintenance on Omega watches specifically rather than other brands. There's an on-site watchmaker, which means routine work like battery swaps and bracelet adjustments can often be handled without sending the watch off-site.

Services on offer cover the common needs of an Omega owner: battery replacement and rate adjustment for mechanical pieces, full service and overhaul, case and bracelet polishing, bracelet sizing, and water-resistance (pressure) testing. The boutique also takes in watches for drop-off when a job needs to go to Omega's service workshop rather than being done in-house.

Because this is Omega's own retail and service location, staff can speak directly to what the brand considers standard turnaround and pricing for a given job, though neither is listed on the store page itself. Anyone with a watch that needs more than a quick battery change should expect the counter staff to do an initial diagnostic check before quoting the work.

The boutique is inside Ala Moana Center at 1450 Ala Moana Blvd, with hours running 11am to 7pm most days and 11am to 6pm on Sunday. Omega recommends booking an appointment in advance, which is the simplest way to avoid a wait for a watchmaker's attention.

Services

  • Battery replacement
  • Full service and overhaul
  • Case and bracelet polishing
  • Bracelet sizing
  • Water resistance testing
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Omega
Brands serviced
Omega

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does this location repair watches from other brands?
No, based on the services listed this boutique works on Omega watches.
Can I get a battery replaced here?
Yes, battery replacement along with rate adjustment for mechanical watches is listed among the services.
Do I need an appointment?
Omega recommends booking an appointment ahead of a visit, which can be done through the boutique's contact page or by calling the store directly.
Is there a watchmaker on site?
Yes, the boutique has an on-site watchmaker for services like polishing, bracelet sizing and pressure testing.
How much does a service cost and how long does it take?
Pricing and turnaround aren't listed on the store page, so these would need to be confirmed directly with the boutique.

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