Watch Almanac

Jeweler with a watchmaker

Macy's Watch and Jewelry Repair

Jewelry counter inside Macy's at Ala Moana Center in Honolulu offering watch battery replacement and bracelet sizing.

Macy's Watch and Jewelry Repair sits on the fourth floor of the Macy's department store at Ala Moana Center in Honolulu. It operates as a jeweler with a watchmaker on staff rather than a standalone repair shop, so the counter handles the kind of quick watch work that pairs naturally with a jewelry department: battery replacements and bracelet sizing.

There's no mention of full movement servicing, crystal replacement, or brand-specific authorizations here, so this is best thought of as a convenient stop for routine watch upkeep while you're already shopping at the mall rather than a destination for mechanical repairs or overhauls.

The counter keeps department-store hours, open daily from 9:30am to 7pm Monday through Saturday and 10am to 7pm on Sunday, which makes it easy to drop in without an appointment during a shopping trip. No website is listed, so calling ahead at (808) 955-1059 is the most reliable way to confirm current services and wait times before heading to the fourth floor.

Questions

What watch services does Macy's Watch and Jewelry Repair offer?
Battery replacement and bracelet sizing are the services listed for this counter.
Where exactly is it located?
It's on the fourth floor of the Macy's store at Ala Moana Center, 1450 Ala Moana Blvd, Honolulu.
Do I need an appointment?
This isn't stated, but as a jewelry counter inside a department store it likely accepts walk-ins; call (808) 955-1059 to confirm.
What are the hours?
It's open 9:30am to 7pm Monday through Saturday and 10am to 7pm on Sunday.
Can they do a full watch service or repair a broken movement?
That's not listed among the services here; for anything beyond a battery change or bracelet sizing, call ahead to ask what they can handle.

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