Watch Almanac

Independent watchmaker

A&E Watches

San Francisco's A&E Watches services Rolex watches on-site, offering full overhauls, vintage repair, and case/bracelet polishing, with mail-in service

A&E Watches operates out of Showplace Square at 888 Brannan St Ste 161 in San Francisco, with a focus squarely on Rolex. The shop handles full service and overhaul work, vintage Rolex repair, and case and bracelet polishing, all performed by an on-site watchmaker rather than sent out to a third party.

The watchmaker holds AWCI CW21 certification, a recognized credential in the trade for mechanical watch servicing. The shop says it is an authorized Rolex service center, though that claim comes from A&E itself and isn't independently verified here. For collectors with older or discontinued Rolex references, the vintage repair capability is worth noting, since not every shop will take on pieces outside current production.

For anyone who can't get to Showplace Square in person, A&E offers a mail-in service option, which is useful if you're outside the Bay Area or just want to avoid a trip. The shop keeps weekday hours only, open Monday, Wednesday, and Thursday from 10am to 5pm, and Friday with a shorter 10am to 3pm window; it's closed Saturday and Sunday. Pricing sits in the mid-to-upper range based on the shop's tier, though no specific service costs are listed, so it's worth calling ahead at (888) 489-4198 or checking the website for an estimate on your particular watch and the work it needs.

Services

  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex
Brands serviced
Rolex
Certifications
AWCI CW21

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does A&E Watches work on brands other than Rolex?
The listed service focus is Rolex specifically, including full overhauls, vintage repair, and polishing; confirm directly with the shop if you have a different brand.
Is A&E Watches an authorized Rolex service center?
The shop states that it is, but this is the shop's own claim and hasn't been independently verified.
Can I send my watch in instead of visiting in person?
Yes, A&E Watches offers a mail-in service option for customers who can't visit the Showplace Square location directly.
What are the shop's hours?
A&E Watches is open Monday, Wednesday, and Thursday from 10am to 5pm and Friday from 10am to 3pm; it's closed Saturday and Sunday.
Will they repair an older or vintage Rolex?
Vintage repair is listed among the shop's services, so older Rolex models are within scope, though it's best to confirm the specific reference when booking.

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