Watch Almanac

Jeweler with a watchmaker

JRC Watch Repair in Macy's

A Macy's-based repair counter in Edina handling battery swaps, bracelet sizing, polishing, water-resistance testing and full movement service with a watchmaker

JRC Watch Repair operates out of the Macy's at Southdale Center in Edina, just outside Minneapolis, and covers the full range of routine watch work. There's a watchmaker on site, and the shop handles battery replacement, bracelet sizing, case and bracelet polishing, pressure (water-resistance) testing, and complete full-service overhauls that include internal cleaning and parts replacement.

Because it's set up inside a department store, the shop is positioned for walk-in convenience rather than specialty brand work — the broader JRC chain describes itself as servicing all brands and types of watches rather than focusing on any one manufacturer. If you have a specific brand in mind, it's worth calling ahead to confirm they can source the right parts or crystal for it.

Pricing sits in the lower-middle range for the category, and the shop offers free estimates before committing to a repair. No fixed turnaround time is published beyond a general reference to average service time, so ask at drop-off how long your particular repair or battery job will take.

Hours run late into the evening most days (until 7pm Monday through Saturday, 6pm Sunday), which makes it easy to drop off a watch while running other Southdale Center errands. The location is listed under the Minneapolis area page but the physical counter is in Edina, a short drive from downtown.

Services

  • Battery replacement
  • Full service and overhaul
  • Case and bracelet polishing
  • Bracelet sizing
  • Water resistance testing
  • Watchmaker on site

Brands and credentials

Turnaround
Average Time for Service

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does JRC Watch Repair replace batteries while I wait?
Yes, battery replacement is one of their routine in-store services, done while you shop in Macy's.
Can they work on any watch brand?
The shop is set up to service all brands and types of watches rather than specializing in one manufacturer, but call ahead if you have a specific or less common brand.
Is there a watchmaker on site?
Yes, there is an on-site watchmaker who handles both routine services and full overhauls.
How long does a repair or service take?
No fixed turnaround is published; the shop references an average service time, so it's best to ask at drop-off for an estimate specific to your watch.
Do they offer free estimates?
Yes, free estimates are offered for repairs before you commit to the work.

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