JRC Watch Repair in Macy's

JRC Watch Repair runs a service counter inside the Macy's at Ridgedale in Minnetonka, with an on-site watchmaker handling work while you shop. The shop does battery replacement, full service and overhaul, case and bracelet polishing, bracelet sizing, and water resistance testing.

Brands serviced include Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, and Seiko. Routine jobs like battery changes are generally quick, with the shop citing an average service time of around 15 minutes for basic work, though a full overhaul or parts replacement will take longer and isn't something turned around on the spot.

This is one of several JRC counters set up inside Macy's stores around the Twin Cities, part of a chain that has run jewelry and watch repair services in department stores for decades. The retail setting means normal mall and department store hours apply, with the shop open daily including evenings on weekdays and Saturday, and shorter hours on Sunday.

For anything beyond a battery or band swap, it's worth asking for a free estimate first, since pricing on cleaning, parts, and case refinishing will depend on the watch and the work needed. If a repair involves a brand-specific claim like authorized servicing, that's the shop's own representation and should be confirmed directly with them rather than assumed from the storefront.