Watch Almanac

Jeweler with a watchmaker

Biltmore Shoes Jewelry and Watch Repair

A Midtown Phoenix jeweler with an on-site watchmaker handling battery swaps, full service and vintage repair on Rolex, Omega, Tudor, TAG Heuer, Breitling

Biltmore Shoes Jewelry and Watch Repair is a family-run jewelry and shoe shop in Midtown Phoenix that also keeps a watchmaker on site. Battery replacements are handled quickly, with the shop citing a turnaround of under five minutes for a simple swap, and they also take on full services, overhauls and vintage watch repair rather than just quick fixes.

The brands named as serviced include Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko. The shop says it is a Rolex authorized service center, a claim worth confirming directly if that status matters for your particular piece. Pricing sits in the moderate range for the area (tier 2 of 4), though no specific service prices are listed on site.

This is a multi-trade shop — jewelry repair, gold and bullion buying, and leather and shoe repair are all part of the business alongside watch work — run by a family with three generations in the craft, now led by Benny. That generalist setup may suit someone who wants a battery changed or a vintage piece looked at without hunting down a specialist-only watchmaker.

The shop is located at 4846 N 16th St in Phoenix and is open Monday through Thursday 9am–6pm, Friday 9am–2pm, and Sunday 11am–4pm; it is closed Saturdays. A free consultation can be booked by phone, and the shop also takes messages via WhatsApp.

Services

  • Battery replacement
  • Vintage watch repair
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex
Brands serviced
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko
Turnaround
less than 5 minutes

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Can I get a watch battery replaced here quickly?
Yes, the shop says a standard battery replacement takes less than five minutes.
Does this shop work on Rolex watches?
Rolex is listed among the brands serviced, and the shop says it is a Rolex authorized service center — worth confirming directly if that status matters to you.
What other brands can they service?
Besides Rolex, they list Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko as brands they work on.
Do they handle vintage watches?
Yes, vintage watch repair is listed as one of their services alongside battery replacement and full overhauls.
What are the shop's hours?
Monday through Thursday 9am–6pm, Friday 9am–2pm, Sunday 11am–4pm, and closed Saturdays.

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