Watch Almanac

Independent watchmaker

Donaldson Watches and Repair

Gilbert, Arizona shop with an on-site watchmaker handling battery changes, bracelet sizing and full servicing on Rolex, Omega, Tag Heuer, Breitling, Seiko and

Donaldson Watches and Repair sits in the Forum at Gilbert Ranch and keeps a watchmaker on site, so repairs don't have to be shipped out to a third party. The bench handles the basics—battery swaps and bracelet sizing—alongside full service and overhaul work, with turnaround described as fast.

The brand list is long: Rolex, Omega, Tag Heuer, Breitling, Rado, Raymond Weil, Oris, Tissot, Longines, Luminox, Philip Stein, Glycine, Hamilton, U-Boat, Ball, MeisterSinger, Citizen, Seiko, Casio G-Shock, Baby-G and Bering all get serviced here. The shop also says it is an authorized service center for U-Boat, Oris, Ball, MeisterSinger, Luminox, Citizen, Seiko, Casio G-Shock, Baby-G and Bering, which is a claim worth confirming directly if warranty-covered work is the goal.

It's a dual-purpose storefront, selling new watches from brands like Citizen and Ball alongside the repair counter. Pricing sits in the mid-range tier, though no fixed rate sheet is published, so it's worth calling ahead with the model and issue for an estimate.

Hours run Tuesday through Friday, 9 a.m. to 6 p.m., with the shop closed Saturday through Monday. Anyone bringing in a watch should plan a visit during that window, since there's no weekend coverage listed.

Services

  • Full service and overhaul
  • Watchmaker on site

Brands and credentials

Authorized service for
U-Boat, Oris, Ball, MeisterSinger, Luminox, Citizen, Seiko, Casio G-Shock, Baby-G, Bering
Brands serviced
Rolex, Omega, Tag Heuer, Breitling, Rado, Raymond Weil, Oris, Tissot, Longines, Luminox, Philip Stein, Glycine, Hamilton, U-Boat, Ball, MeisterSinger, Citizen, Seiko, Casio G-Shock, Baby-G, Bering
Turnaround
fast

From the shop's own website. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Donaldson Watches and Repair work on Rolex and Omega?
Yes, Rolex and Omega are both listed among the brands the shop services, along with Tag Heuer, Breitling and several others.
Is there a watchmaker on site?
Yes, the shop has an on-site watchmaker rather than sending repairs out to a third party.
Can I get a battery replaced here?
Yes, battery replacement is one of the services offered, along with bracelet sizing and full overhauls.
Is the shop an authorized Rolex or Omega service center?
No, the shop's stated authorizations cover brands like U-Boat, Oris, Ball, MeisterSinger, Luminox, Citizen, Seiko, Casio G-Shock, Baby-G and Bering; Rolex and Omega are serviced but not listed as authorized relationships, so confirm directly if that matters for your watch.
What are the hours?
The shop is open Tuesday through Friday from 9 a.m. to 6 p.m. and closed Saturday, Sunday and Monday.

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