Watch Almanac

Independent watchmaker

Eric’s Watch Repair

Independent Tucson shop doing battery changes, full services, crystal replacement and bracelet sizing on quartz, mechanical and pocket watches.

Eric's Watch Repair is an independent watchmaker's shop tucked into the Madera Village plaza on East Tanque Verde Road in Tucson. Work is done on-site by a watchmaker identified on the shop's site as Certified Watchmaker 21, rather than sent out to a third party.

The bench work covers the basics most owners come in for: battery and cell swaps, including kinetic and solar capacitor replacement, along with crystal repair and stem/crown fixes. They also handle full overhauls on quartz, mechanical and pocket watches, plus metal bracelet sizing and repair. The shop keeps an assortment of bands in stock — metal, expansion, leather, rubber/silicone and NATO — for sale or fitting.

On the brand side, the shop services and sells Bulova, Caravelle, Citizen, Hamilton, Kuoe, Mido, Suunto and Timex, and also carries a selection of used watches. The shop's own site additionally states that it works on "all major Swiss brands" for complete servicing, though that broader claim isn't independently verified here.

It's a small operation geared toward everyday repair and maintenance work rather than luxury brand authorization, so it suits owners looking for battery swaps, band resizing, crystal fixes or a general service rather than factory-level restoration. Worth calling ahead if the watch is an unusual brand or complication to confirm they can take it on.

Services

  • Battery replacement
  • Full service and overhaul
  • Case and bracelet polishing
  • Crystal replacement
  • Bracelet sizing
  • Watchmaker on site

Brands and credentials

Brands serviced
Bulova, Caravelle, Citizen, Hamilton, Kuoe, Mido, Suunto, Timex
Certifications
Certified Watchmaker 21

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Eric's Watch Repair replace watch batteries?
Yes, they keep most batteries in stock and also handle kinetic and solar capacitor replacement.
Can they resize or repair a metal watch bracelet?
Yes, bracelet sizing and repair are offered, and they stock an assortment of replacement bands including metal, leather, rubber and NATO.
What types of watches do they service?
They work on quartz, mechanical and pocket watches, with full overhauls completed in-house by their watchmaker.
Is the shop open on weekends?
No, it's open Monday through Friday, 10am to 5pm, and closed Saturday and Sunday.
Do they work on Swiss watch brands?
The shop's own website states it works on all major Swiss brands, though specific pricing or turnaround for those should be confirmed by calling ahead.

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