Watch Almanac

Jeweler with a watchmaker

Sheiban Jewelers

Sheiban Jewelers in Cleveland has an on-site watchmaker servicing Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko, including batteries, crystals

Sheiban Jewelers is a jewelry store on Pearl Rd in Cleveland with a watchmaker on site rather than a mail-out repair counter. The bench handles the full range of routine and complex work: battery replacement, crystal replacement, bracelet sizing, case and bracelet polishing, water resistance (pressure) testing, and full service overhauls, including on vintage pieces.

Brands serviced include Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko. The shop says it is an authorized service center for those same seven brands, though that status is a claim by the business and worth confirming directly if it matters for your warranty or service paperwork. The watchmaker holds AWCI, CW21 and WOSTEP credentials, three of the recognized watchmaking certification programs.

For anyone outside the Cleveland area, Sheiban offers mail-in service, so a watch doesn't have to be dropped off in person for a battery swap, a crystal replacement, or a full service. In-store hours run 10am to 6pm Monday through Saturday, with a later close of 7pm on Thursdays, and the shop is closed Sundays.

The listing doesn't include specific turnaround times or pricing for battery changes, polishing, or full overhauls, so those details are best confirmed by phone or through the shop's appointment scheduling before dropping off a watch.

Services

  • Battery replacement
  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Crystal replacement
  • Bracelet sizing
  • Water resistance testing
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko
Brands serviced
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko
Certifications
AWCI, CW21, WOSTEP

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Sheiban Jewelers service Rolex and Omega watches?
Yes, Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko are all listed as brands the on-site watchmaker services, including full overhauls.
Is Sheiban Jewelers an authorized Rolex service center?
The shop states it is authorized for Rolex and six other brands, but this is the business's own claim and should be confirmed directly with Sheiban if it affects your warranty.
Can I mail in my watch instead of visiting in person?
Yes, mail-in service is offered for repairs and full services, which is useful if you're not near Cleveland.
What basic repairs can they do, like battery changes?
The shop handles battery replacement, crystal replacement, bracelet sizing and case and bracelet polishing in addition to full services and vintage repair.
What are the shop's hours?
Sheiban Jewelers is open 10am to 6pm Monday through Saturday, except Thursday when it stays open until 7pm, and it is closed on Sunday.

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