Alson Jewelers

Alson Jewelers is a jewelry store on Chagrin Blvd in Cleveland that also runs a watchmaker's bench on site, handling repairs and servicing for a defined list of brands: Rolex, Tudor, Cartier, IWC, Breitling, Chopard and Panerai.

The shop says it is an authorized service center for Rolex, Tudor, Cartier and Breitling, which would mean brand-trained technicians and factory parts for those four lines if a watch is sent out for warranty-covered or full overhaul work. For the other brands serviced here — IWC, Chopard and Panerai — the work is likely handled as independent repair rather than factory-authorized service, so it's worth asking at drop-off which category your watch falls into.

As a full-service jeweler with a watchmaker rather than a standalone repair counter, Alson can take on anything from a quartz battery swap to a complete mechanical overhaul, though no specific price list or turnaround times are published. Given the price tier and the brand roster, expect this to be a shop geared toward higher-end mechanical watches rather than a quick fix-it-while-you-wait counter.

The store is open Monday through Saturday, closed Sundays, with weekday hours from 10:30 am to 5:30 pm and a slightly earlier Saturday close at 5:00 pm. Anyone with a Rolex, Tudor, Cartier or Breitling piece needing warranty service, or an IWC, Chopard or Panerai in need of repair, can call ahead to confirm what documentation or estimate process applies before bringing the watch in.