Watch Almanac

Jeweler with a watchmaker

Schwanke-Kasten Jewelers

Milwaukee jeweler with an on-site watchmaker offering full service, vintage repair, polishing, crystal replacement and bracelet sizing for Rolex and Tudor

Schwanke-Kasten Jewelers has operated in Milwaukee since 1899 and now works out of a Silver Spring Drive storefront with an on-site watchmaker handling repairs. The shop services Rolex and Tudor watches, covering vintage repair, full service and overhaul, case and bracelet polishing, crystal replacement, and bracelet sizing.

The shop says it is an authorized Rolex jeweler, a claim worth confirming directly if that status matters for a particular repair. Retail hours run Monday through Friday from 10am to 5pm and Saturday 10am to 3pm, closed Sundays, but service work is scheduled through an online appointment system rather than handled as a walk-in at the counter.

Pricing sits in the mid-range tier for the area; the website doesn't publish flat rates for battery swaps, polishing, or overhauls, so calling ahead for a quote on a specific model is the way to go. Given the vintage repair and full-service listing alongside bracelet sizing and crystal work, this looks like a shop set up for both mechanical servicing and cosmetic restoration, not just quick battery changes.

Anyone with an older Rolex or Tudor needing a teardown and rebuild, or a newer piece due for routine maintenance, falls within the stated scope of work. Appointments are booked through Calendly, and the shop can be reached by phone at (414) 964-1242 for questions before scheduling.

Services

  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Crystal replacement
  • Bracelet sizing
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex
Brands serviced
Rolex, Tudor

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Which watch brands does this shop service?
They service Rolex and Tudor watches, with work covering full service, vintage repair, polishing, crystal replacement, and bracelet sizing.
How do I book a repair or service appointment?
Appointments are scheduled online through the shop's Calendly booking page rather than as a walk-in.
Is Schwanke-Kasten an authorized Rolex service center?
The shop states it is an official Rolex jeweler, but this is the shop's own claim and isn't independently verified, so confirm directly if this matters for your watch.
What does a full service or battery change cost?
No flat prices are listed on the site; call (414) 964-1242 to get a quote for your specific watch.
What are the store hours?
The shop is open Monday through Friday from 10am to 5pm and Saturday from 10am to 3pm, and closed on Sundays.

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