Plano Custom Jewelers

Plano Custom Jewelers is primarily a jewelry shop—custom design, repair, resizing, appraisals, stone setting, engraving—but it also keeps an on-site watchmaker for watch work. That means battery replacements, full service and overhaul, case and bracelet polishing, and bracelet sizing are all handled in-house rather than sent out.

The watch side of the business is described on the shop's site simply as "battery replacement, movement checks, and repair to keep your timepiece running flawlessly," without listing specific brands serviced or turnaround times. No brand authorizations are mentioned, so there's no claim to verify there.

Because this is a combined jewelry-and-watch operation, it's a reasonable stop for routine watch maintenance alongside jewelry work like resizing a ring or cleaning a bracelet in the same visit. For anything beyond basic service—say, a complex mechanical movement issue—it's worth calling ahead to confirm the watchmaker's scope of work.

The shop sits at 3115 W Parker Rd #530 in Plano and is open Monday through Saturday, with Sunday closed. Pricing falls in the mid-to-upper range for the area based on the shop's broader jewelry price tier, but no specific watch-service prices are published, so it's best to ask for a quote when you bring the piece in.