Watch Almanac

Independent watchmaker

Jack's Watch Repair & Jewelry Service

Plano-area independent shop doing 15-minute battery swaps, full service, polishing and bracelet sizing on most watch brands, plus mail-in service.

Jack's Watch Repair has been running since 2002, and the shop is now based inside the Eagle Postal Center at 1314 W. McDermott Dr. in Allen, a couple of doors from the Kroger and within reach of the greater Plano area. An on-site watchmaker handles the day-to-day work: battery replacements, bracelet sizing, case and bracelet polishing, and full service overhauls on most watch brands.

For quick jobs the shop advertises a turnaround of about 15 minutes on battery swaps and band adjustments while customers wait. More involved work, such as a full service or overhaul, naturally takes longer, though no specific timeline is given. Free estimates are offered before any repair begins.

Walk-in hours run Tuesday through Saturday from noon to 4pm, when the watchmaker is on-site. Outside those hours, the location still functions as a drop-off and pickup point via job envelopes, with extended availability Monday through Friday from 9:30am to 6:30pm and Saturday from 10am to 4:30pm. Customers outside the Dallas-Fort Worth area can also use the shop's mail-in service to send a watch in for repair rather than visiting in person.

Services

  • Battery replacement
  • Case and bracelet polishing
  • Bracelet sizing
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Brands serviced
most watch brands
Turnaround
about 15 minutes

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Jack's Watch Repair do battery replacements?
Yes, battery replacements are a core walk-in service and typically take about 15 minutes during on-site hours.
What are the walk-in hours?
The watchmaker is on-site Tuesday through Saturday from noon to 4pm; outside those hours the location still handles drop-off and pickup Monday-Friday 9:30am-6:30pm and Saturday 10am-4:30pm.
Can I mail in my watch instead of visiting?
Yes, the shop offers a mail-in service for customers who aren't local to the Dallas-Fort Worth area.
What brands does the shop work on?
It services most watch brands, according to the shop.
How much will a repair cost?
No pricing is listed; the shop offers free estimates, so confirm cost directly with them before committing to a repair.

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