Palace Jewelry & Loan Company

Palace Jewelry & Loan is a family-run pawn shop and jeweler on N Virginia Street in downtown Reno, with a watchmaker on site rather than work sent out to a third party. That in-house setup covers the routine jobs most owners need: battery replacement, bracelet sizing, and full service and overhaul for mechanical and quartz watches alike.

As a pawn shop that also sells jewelry and watches, Palace handles repairs on pieces bought elsewhere as well as items purchased from its own counter, and staff have noted they'll service jewelry sold there. The shop also does certified appraisals through its GIA gemologists, which is useful if you're trying to establish a watch's value before a repair or a sale.

It's open seven days a week, which is unusual for a watch repair stop and worth knowing if you need something looked at on a weekend. Given the pawn shop side of the business, it's also a place to ask about loans or selling a watch outright if that's the route you're considering instead of a repair.

No specific brand list, pricing, or turnaround times are published, so it's worth calling ahead with the make and the issue to get a quote and an estimate of how long the work will take.