Lustre Fine Jewelry & Repairs

Lustre Fine Jewelry & Repairs is a jewelry store in Henrico, just outside Richmond, that keeps a watchmaker on site rather than shipping pieces out. That in-house setup covers routine work like battery replacements and case and bracelet polishing, plus watch repair more broadly.

On the brand side, the shop lists Movado as a brand it services, and the shop says it is an authorized service provider for Tudor — worth confirming directly if that authorization matters for your repair or warranty work. Lustre's own recognition also points to experience with Tudor, Seiko, and Grand Seiko watches specifically, so owners of those brands have a reasonable starting point here.

Turnaround is described as quick, though Lustre doesn't publish exact day counts, so it's worth asking at drop-off what the estimate looks like for your specific repair. The shop operates by appointment through its online booking system, which is useful if you want to avoid a walk-in wait, though walk-ins for simple jobs like battery swaps may also be workable given the on-site watchmaker.

As a full jewelry store, Lustre also handles engagement rings, custom pieces, and estate jewelry, so the watch side of the business sits alongside broader jewelry sales and repair. For anything beyond batteries and polishing — movement service, water resistance checks, or more involved mechanical work — it's best to call ahead and describe the watch and issue so they can tell you what's realistic in-house versus what might need to go elsewhere.