Watch Almanac

Independent watchmaker

Geneva Watch Repair

Union Square watchmaker doing battery swaps, full overhauls, crystal and bracelet work on Rolex, Omega, Breitling, TAG Heuer, Cartier, Tudor and Seiko.

Geneva Watch Repair sits on Post Street in Union Square and handles the full range of mechanical watch work: battery replacement, bracelet sizing, crystal replacement, pressure/water-resistance testing, and complete service and overhaul, backed by an 18-month warranty on full services.

The shop has an on-site watchmaker and services Rolex, Omega, TAG Heuer, Cartier, Breitling and Seiko. The shop says it is an authorized service center for Rolex, Omega, TAG Heuer, Cartier, Breitling and Tudor, though that status is a brand claim made by the shop itself rather than something independently verified. Staff hold AWCI and METAS credentials.

For anyone not near Union Square, Geneva Watch Repair offers a mail-in service, so a watch can be shipped in for repair or overhaul without a trip to the shop. It's open Monday through Friday, noon to 5pm, and closed weekends, which is worth keeping in mind before planning a walk-in drop-off or pickup.

Work here ranges from quick jobs done on the spot, like a battery swap, to longer services that require leaving the watch for inspection, disassembly, cleaning and timing regulation. Given the brand mix serviced and the water-resistance testing equipment on hand, it's a reasonable stop for anything from a quartz battery change to a full teardown of a dive watch.

Services

  • Battery replacement
  • Full service and overhaul
  • Crystal replacement
  • Bracelet sizing
  • Water resistance testing
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex, Omega, TAG Heuer, Cartier, Breitling, Tudor
Brands serviced
Rolex, Omega, TAG Heuer, Cartier, Breitling, Seiko
Certifications
AWCI, METAS
Turnaround
18 month warranty for complete service

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Can I get a battery replaced while I wait?
Battery replacement is offered and is typically the kind of job that can be done quickly, though it's best to confirm wait times with the shop directly.
Does this shop work on Rolex and Omega watches?
Yes, Rolex, Omega, TAG Heuer, Cartier, Breitling, Tudor and Seiko are all serviced here; the shop also says it is an authorized service center for several of these brands.
Is there a mail-in option if I'm not in San Francisco?
Yes, the shop offers a mail-in service so you can ship a watch for repair or full service instead of visiting in person.
What hours is the shop open?
It's open Monday through Friday from 12pm to 5pm and closed Saturday and Sunday.
Is there a warranty on service work?
A complete service comes with an 18-month warranty, according to the shop.

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