Watch Almanac

Jeweler with a watchmaker

Tivol

Jewelry store on Kansas City's Country Club Plaza with an in-house watchmaker servicing Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko.

Tivol is a long-running jeweler on the Country Club Plaza in Kansas City, with a watchmaker on site for repairs and servicing rather than just sales. The shop works on Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko watches, covering a range that spans everyday workhorses to higher-end Swiss pieces.

Tivol says it is an authorized Rolex and Tudor service center, which would mean those two brands can be sent in for warranty-compliant work and factory parts. As with any such claim, it's worth confirming directly with the store what that covers for your specific reference before dropping off a watch.

The store sits at 220 Nichols Rd on the Plaza, open Monday through Saturday, with extended hours until 7:30pm on Thursdays and a 5:30pm close the rest of the week. It's closed Sundays. Given the setting and the brand mix, pricing tends toward the upper-middle range rather than budget quick-fix shops, though no specific service costs are listed here.

For anyone in Kansas City with a Rolex, Tudor, Omega, Cartier, TAG Heuer, Breitling or Seiko needing a battery, service, or repair, Tivol is a straightforward option to call ahead and ask about turnaround and estimates, since neither is published on their site.

Brands and credentials

Authorized service for
Rolex, Tudor
Brands serviced
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko

From the shop's own website. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Tivol service Rolex watches?
Yes, Rolex is one of the brands serviced here, and the shop says it is an authorized Rolex service center, though it's best to confirm what that covers for your specific watch.
What other brands can Tivol repair?
Besides Rolex and Tudor, the shop services Omega, TAG Heuer, Breitling, Cartier and Seiko watches.
What are Tivol's hours?
Tivol is open Monday through Saturday, 10am to 5:30pm, with later hours until 7:30pm on Thursdays; it's closed Sundays.
How much does a repair or battery change cost at Tivol?
No specific pricing is listed; call the shop at (816) 531-5800 to get a quote for your watch.
Where is Tivol located?
The shop is at 220 Nichols Rd on the Country Club Plaza in Kansas City, Missouri.

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