Watch Almanac

Independent watchmaker

The Haute Horologist

Boise watchmaker offering battery changes, full overhauls and bracelet sizing for watches including IWC, Vacheron Constantin and A. Lange & Söhne.

The Haute Horologist is an independent watch and clock repair shop in Boise's North End, run by a father-son team. Bennie Hernandez holds a WOSTEP certificate and has trained with IWC, Vacheron Constantin and A. Lange & Söhne; the shop says he is the only American to have won the FA Lange Watchmaking Excellence Award. Steve Hernandez handles clock work, and the shop says it is an authorized service center for Ridgeway and Howard Miller clocks.

On the watch side, the shop does battery replacement without compromising water resistance, bracelet sizing by adding or removing links, routine maintenance (adjustments and seal checks without a full teardown), and complete service, which is a full dismantling, cleaning, part replacement and relubrication. The same maintenance-versus-complete-service distinction applies to clocks, with complete clock service covering movements more than ten years from their last overhaul.

A watchmaker works on-site, and turnaround runs about one day of hands-on work followed by roughly a week of testing before a watch or clock is returned. The shop sits at 1015 W Hays St #101 and is closed Mondays and Sundays, open Tuesday through Friday from 10am to 6pm and Saturday from 10am to 3pm. It's listed at the top of the local price tier, though specific service pricing isn't published online.

Services

  • Battery replacement
  • Full service and overhaul
  • Bracelet sizing
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Ridgeway, Howard Miller
Brands serviced
IWC, Vacheron Constantin, A. Lange & Söhne
Certifications
WOSTEP
Turnaround
Approximately one day for work and then a week of testing.

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

What watch brands does The Haute Horologist service?
The shop services IWC, Vacheron Constantin and A. Lange & Söhne watches, along with battery-powered quartz watches and general repairs.
Does it work on clocks too?
Yes, Steve Hernandez handles clock maintenance and complete overhauls, and the shop says it is an authorized service center for Ridgeway and Howard Miller clocks.
How long does a repair or service take?
The shop describes a turnaround of about one day of actual work followed by roughly a week of testing before the piece is ready.
What are the shop's hours?
It's open Tuesday through Friday from 10am to 6pm and Saturday from 10am to 3pm, and closed Monday and Sunday.
How much does a battery replacement or service cost?
Exact prices aren't listed; the shop is positioned at the top price tier for the area, so it's worth calling ahead for a quote on your specific watch or clock.

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