Watch Almanac

Independent watchmaker

Swiss House

Family-run Orlando shop doing battery changes, crystal and band work, full overhauls and vintage watch and clock repair in house, with a one-year guarantee.

Swiss House traces back to a watchmaking family in Lucerne, Switzerland, with roots in the trade that moved to Chicago and then to Orlando in 1953. The shop changed hands in 1983 when current owner Bart Polachek took over, and it has kept running on Curry Ford Road since.

The bench work covers the full range: battery replacements, crystal and band fitting, bracelet sizing, and complete movement overhauls on both modern and vintage pieces. Swiss House says it does about 98% of repairs on site rather than sending work out, and full repairs come with a one-year guarantee. Beyond wristwatches, the shop also handles clocks and music boxes, and the watchmaker will make house calls by appointment for grandfather clocks too large to bring in.

Swiss House lists membership with NAWCC, AWCI, and the Florida State Watchmakers Clockmakers Association, trade and collector organizations rather than a specific watch brand's authorized service network. There's no mention on their materials of being an authorized center for a particular manufacturer, so anyone needing brand-specific warranty service should call ahead to confirm what Swiss House can do for that watch.

The shop is open Tuesday through Friday from 10am to 5:30pm and Saturday from 10am to 2pm, closed Sunday and Monday. It's a small operation with one on-site watchmaker, so for anything beyond a quick battery swap, calling first to ask about current wait times is a reasonable step before dropping off a piece.

Services

  • Full service and overhaul
  • Vintage watch repair
  • Crystal replacement
  • Watchmaker on site

Brands and credentials

Says it is authorized for
NAWCC, AWCI, Florida State Watchmakers Clockmakers Association
Certifications
NAWCC, AWCI, Florida State Watchmakers Clockmakers Association
Turnaround
1 year guaranteed

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Swiss House do battery replacements, or just full repairs?
Both. They handle simple battery changes as well as full movement overhauls, crystal replacement, and bracelet sizing.
Can they work on a vintage or antique watch?
Yes, vintage watch repair is listed among their services, alongside restoration of antique clocks and music boxes.
Is Swiss House authorized by a specific watch brand like Rolex or Omega?
Their materials don't list a brand-specific authorization; they do cite memberships in NAWCC, AWCI, and the Florida State Watchmakers Clockmakers Association. Call the shop to confirm if brand-specific warranty service is needed.
What are the shop's hours?
Tuesday through Friday 10am to 5:30pm, and Saturday 10am to 2pm. Closed Sunday and Monday.
Do they offer house calls?
The on-site watchmaker makes house calls by appointment, mainly for grandfather clocks that are impractical to transport.

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