Watch Almanac

Independent watchmaker

Shinola Detroit Store

Shinola's Midtown Detroit store has an on-site watchmaker handling battery swaps, full servicing, polishing, crystal and bracelet work on Shinola watches, with

This is Shinola's flagship retail store in Detroit's Midtown neighborhood, and it keeps a watchmaker on site rather than shipping repairs elsewhere first. The bench here handles the full range of routine and deeper work: battery replacement, crystal replacement, bracelet sizing, case and bracelet polishing, pressure testing, and complete service and overhaul.

Work is limited to Shinola watches, both current production and vintage pieces, so this is the right stop for anyone with a Runwell, Canfield, or older Shinola model that needs attention rather than a multi-brand repair shop. If a watch can't easily be dropped off in person, the store also offers mail-in service, which is useful for owners outside the Detroit area.

The shop sits on West Canfield Street and is open seven days a week, with slightly shorter hours on Sunday. As a brand flagship rather than an independent watchmaker's workshop, it combines retail and service functions, so expect a retail-store atmosphere alongside the repair counter.

Pricing for specific services isn't listed here, so confirm cost and turnaround time directly with the store when you call or visit. Given the on-site watchmaker and the range of services offered, from a quick battery change to a full overhaul, it's set up to handle most things a Shinola owner would need without sending the watch out of state.

Services

  • Battery replacement
  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Crystal replacement
  • Bracelet sizing
  • Water resistance testing
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Brands serviced
Shinola

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does this location service other watch brands besides Shinola?
No, based on the available information the shop services Shinola watches only.
Can I get a battery replaced here?
Yes, battery replacement is one of the services offered on site.
Is there an on-site watchmaker, or does the store send watches out?
There is an on-site watchmaker, so work like battery changes, polishing, and full service can be done at the store itself.
What if I don't live near Detroit?
The store offers mail-in service, so you can send a Shinola watch in rather than visiting in person.
What are the store hours?
The store is open daily, 11am to 6pm Monday through Saturday and 11am to 5pm on Sunday.

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