Watch Almanac

Independent watchmaker

Sears Watch and Jewelry Repairs

Independent El Paso watchmaker doing full service and repair on everything from Timex to Patek Philippe, plus clocks and jewelry work.

Sears Watch and Jewelry Repairs sits on Gateway Blvd W in East El Paso and takes on watch work across a wide range, from basic Timex battery jobs to full overhauls on Patek Philippe pieces. The shop is classified as an independent watchmaker offering full service and overhaul, and alongside watches it also handles clock repair (from travel alarm clocks to family heirloom and museum clocks) and general jewelry repair.

Hours run longer on Tuesday and Thursday, open 11:00 am to 7:00 pm, while Monday, Wednesday, Friday and Saturday close earlier at 3:45 pm. The shop is closed Sunday. Staff speak both English and Spanish, and the location is wheelchair accessible with parking on site.

The shop advertises a no-fix-no-pay policy, meaning there's no charge if they can't repair your piece, and offers a free consultation before any work begins. Payment can be made by debit or credit card, and curbside delivery is available for drop-off or pickup. A veteran discount of 10% is offered to military customers who contact the shop directly to claim it.

For anything beyond a quick battery swap, it's worth calling ahead to confirm turnaround time and get a quote, since no specific pricing is listed. Given the range of brands and item types handled here, from everyday Timex pieces to higher-end Swiss watches, this is a shop set up to take on most repair jobs that come through the door, whether it's a watch, a clock, or a piece of jewelry.

Brands and credentials

Brands serviced
TIMEX, Patek Philippe

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

What brands does this shop service?
They work on a wide range, explicitly listing TIMEX and Patek Philippe, which suggests they handle both everyday and high-end watches.
What are the shop's hours?
Tuesday and Thursday they're open 11:00 am to 7:00 pm; Monday, Wednesday, Friday and Saturday they're open 11:00 am to 3:45 pm. They're closed Sunday.
Is there a fee if they can't fix my watch?
The shop advertises a no-fix-no-pay policy, meaning you shouldn't be charged if they're unable to complete the repair.
How much will a repair cost and how long will it take?
No specific pricing or turnaround times are listed, so it's best to call ahead or stop in for their free consultation to get a quote and estimate.
Is the shop accessible and do they take cards?
Yes, the location is wheelchair accessible with on-site parking, and they accept debit and credit cards.

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