Watch Almanac

Jeweler with a watchmaker

Richter & Phillips Jewelers

Cincinnati jeweler offering full watch service, polishing and crystal work for Rolex, Tudor, Breitling, Omega and Seiko; no battery swaps.

Richter & Phillips is a downtown Cincinnati jeweler with a watch department that handles full service and overhaul, case and bracelet polishing, crystal replacement, bracelet sizing and water resistance testing. The brands they list as serviced are Rolex, Tudor, Breitling, Omega and Seiko, and they also take on vintage repair work.

The shop says it is an authorized service point for Rolex and Tudor, a claim worth confirming directly with the store if that status matters to your repair. There's no watchmaker working on-site; instead the shop offers mail-in service, so watches may be sent out for the actual repair work rather than handled in-house on the spot.

One thing to flag before dropping off a watch: they do not do battery replacements, so a quick battery swap will need to go elsewhere. For anything involving a full service, polish, crystal, or pressure test, this is a brand-appropriate stop if your watch is one of the five they list.

Richter & Phillips sits in the mid-to-upper price tier. The store is open Monday, Tuesday, Wednesday and Friday from 9:00 to 5:15, stays open later on Thursday until 8:00 pm, runs shorter hours on Saturday from 10:00 to 4:00, and is closed Sunday. It's located at 601 Main St in the Central Business District.

Services

  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Crystal replacement
  • Bracelet sizing
  • Water resistance testing
  • Mail-in repairs

Brands and credentials

Says it is authorized for
Rolex, Tudor
Brands serviced
Rolex, Tudor, Breitling, Omega, Seiko

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Richter & Phillips replace watch batteries?
No, battery replacement is not offered here; you'd need to look elsewhere for a simple battery swap.
Is Richter & Phillips an authorized Rolex service center?
The shop describes itself as authorized for Rolex and Tudor, though this is the shop's own claim and worth confirming directly with them.
Will my watch be repaired on-site?
There's no on-site watchmaker; the shop offers mail-in service, so repairs may be sent out rather than done in the store.
What brands can they service?
They list Rolex, Tudor, Breitling, Omega and Seiko as brands they service, including vintage pieces.
What are the store hours?
Open 9:00–5:15 Monday, Tuesday, Wednesday and Friday, 9:00–8:00 on Thursday, 10:00–4:00 Saturday, and closed Sunday.

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