Watch Almanac

Jeweler with a watchmaker

Pulido's Custom Jewelers

Fort Worth jeweler on Camp Bowie Blvd with an on-site watchmaker servicing Rolex watches, open Wednesday through Friday.

Pulido's Custom Jewelers is a jewelry store on Camp Bowie Blvd in Fort Worth's Arlington Heights area that also handles watch repair on site. The shop services Rolex watches and keeps a watchmaker on staff rather than sending work out to a third party, which matters if you want a full service or overhaul done without the watch leaving the building.

The shop says it is a Rolex authorized service center, a claim worth confirming directly with Pulido's if that credential matters for your particular repair or warranty situation. Alongside watch work, Pulido's designs and manufactures custom jewelry and deals in pre-owned Rolex watches, so the watch counter sits within a broader jewelry business rather than a standalone watchmaker's bench.

Hours are limited: the shop is open Wednesday, Thursday and Friday from 10am to 5pm, and closed Saturday through Monday. Given the short week, it's worth calling ahead at (817) 336-5391 before making a trip, especially if you're bringing in a Rolex for service or just want to check on turnaround and pricing, neither of which is listed publicly.

For anyone in the Fort Worth area with a Rolex needing attention, this is a local option with in-house watchmaking rather than a mail-in service, plus the convenience of browsing jewelry and pre-owned watches while you're there.

Services

  • Watchmaker on site

Brands and credentials

Says it is authorized for
Rolex
Brands serviced
Rolex

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Pulido's Custom Jewelers work on Rolex watches?
Yes, Rolex is the brand listed as serviced, and the shop has an on-site watchmaker who handles the repair work.
Is Pulido's an authorized Rolex service center?
The shop says it is Rolex authorized, but this is the shop's own claim and should be confirmed directly with Pulido's.
What are the shop's hours?
Pulido's is open Wednesday, Thursday and Friday from 10am to 5pm, and closed Saturday, Sunday and Monday.
How much does a Rolex service cost here, and how long does it take?
Pricing and turnaround aren't listed; call (817) 336-5391 to ask about cost and timing for your specific watch.
Is the repair work done in-store?
Yes, the shop has an on-site watchmaker and repairs watches on the premises rather than shipping them out.

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