Watch Almanac

Independent watchmaker

OmegaAddict

Phoenix watchmaker Tim Mackrain specializes in full service, repair and restoration of vintage Omega watches from the 1940s-60s, with mail-in service accepted

OmegaAddict, photo 1
Photos: Andrew Torano, via Google Maps

OmegaAddict is a one-man vintage Omega specialty shop run by watchmaker Tim Mackrain out of Phoenix, Arizona. He focuses on Omegas from the 1940s, 50s and 60s, including Constellations and Seamasters, handling full disassembly, cleaning and oiling as part of a complete service rather than quick fixes. Tim says he uses only original Omega parts drawn from his own parts collection, and describes his work as a "Franken-free" approach, meaning he avoids mixing in non-original components when servicing or restoring a watch.

The shop lists itself as an Omega authorized service center, though that designation is the shop's own claim and not something this listing can verify. Work is done in-house by Tim personally, which he presents as his basis for standing behind authenticity and quality on both repairs and the vintage Omegas he sells.

Mail-in service is offered for customers outside the Phoenix area: Tim asks that you contact him first before shipping a watch, and provides a shipping form to print, fill out, and send along with the piece. The physical location is by appointment only, and the listed address comes with a note to call ahead before visiting. Phone calls are answered from 8am to 6pm Mountain time, though the shop does not take voicemail, so reaching Tim directly by phone or email is the way to start any service inquiry.

No pricing or turnaround times are published, so those details would need to be confirmed directly with Tim when discussing a specific watch.

Services

  • Full service and overhaul
  • Vintage watch repair
  • Mail-in repairs
  • Watchmaker on site

Brands and credentials

Says it is authorized for
Omega
Brands serviced
Omega

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does OmegaAddict only work on Omega watches?
Yes, the shop specializes specifically in Omega watches, particularly vintage pieces from the 1940s through 1960s like Constellations and Seamasters.
Can I mail in my watch for service?
Yes, mail-in service is offered, but Tim asks that you contact him first, then print and fill out a shipping form to send along with the watch.
Can I just walk in with my watch?
No, visitation to the Phoenix location is by appointment only, and the listed address notes to call ahead.
How much does a service cost and how long does it take?
Pricing and turnaround aren't published; you'd need to call or email Tim directly with details of your watch to get an estimate.
Is OmegaAddict an authorized Omega service center?
The shop describes itself as an Omega authorized service center, but this is the shop's own claim and hasn't been independently verified.

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OmegaAddict: Watch Repair in Phoenix | Watch Almanac