Norris

Norris is a Riverside jewelry store, open since 1991 under owner Ryan Norris, that also keeps a watchmaker on staff for repair work. The listed watch services cover full service and overhaul work along with bracelet sizing, so this is a shop for getting a mechanical or quartz watch properly serviced rather than just a quick battery swap counter.

The team includes GIA-certified gemologists, a credential tied to diamond and gem grading rather than watchmaking specifically, but it points to a shop with formal training standards on staff. Most repairs are completed in 3 to 5 business days, which gives a rough idea of what to expect when dropping off a watch, though it's worth confirming the estimate for your specific piece when you check in.

Pricing sits in the mid-to-upper range for the area (tier 3 of 4), consistent with a full-service jeweler rather than a bare-bones repair kiosk. The shop is located at 9426 Magnolia Ave in the Arlington area of Riverside and is closed Sundays and Mondays, open from 11am with varying closing times Tuesday through Saturday.

Because Norris operates primarily as a jewelry store with a watchmaker rather than a dedicated watch specialist, it makes sense for routine servicing, overhauls, and bracelet adjustments, especially if you're already dealing with them on jewelry work. For brand-specific authorized servicing claims, it's best to call ahead and ask directly, since that kind of certification isn't listed in the shop's public materials.