Independent watchmaker
My Watch Master
Independent Atlanta watchmaker handling full services, overhauls, crystal replacement and bracelet sizing on Rolex, Omega, Cartier, Breitling, TAG Heuer, Seiko
My Watch Master is an independent repair shop on Chamblee Dunwoody Road in Atlanta that works across a wide range of brands, from Rolex, Omega, Cartier and Breitling to Audemars Piguet, Patek Philippe, Jaeger-LeCoultre, Hublot, Seiko and Tissot. The shop says it is an authorized service center for Rolex and Omega, though that status comes from the shop itself and isn't independently verified here.
Work on offer covers full services and overhauls, crystal replacement (including upgrades to sapphire crystal), bracelet and strap sizing, plus stem, crown and pushbutton repairs. Every watch gets inspected first, with a repair estimate sent before any work begins; quartz repairs typically run 7 to 30 days, while mechanical watches, retrofits or jobs needing hard-to-find parts can take longer. Repairs come with a one-year guarantee against parts and workmanship defects.
For people outside Atlanta, the shop runs a mail-in service: fill out an online form, get a job number by email, then ship the watch in without its original box or manuals. Finished repairs are sent back via USPS Priority Mail with free return shipping.
The shop is open Monday through Saturday, closed Sundays, with longer hours Tuesday through Friday (until 7pm) compared to a 6pm close on Monday and Friday, and a shorter Saturday window ending at 5pm. Payment can be made by credit card, PayPal, money order or check.
Services
- Crystal replacement
- Mail-in repairs
Brands and credentials
- Authorized service for
- Rolex, Omega
- Brands serviced
- Audemars Piguet, Ball, Baume & Mercier, Raymond Weil, Bedat & Co., Bell & Ross, Bertolucci, Seiko, Blancpain, Boucheron, Breguet, Ulysse Nardin, Breitling, Bulgari, Cartier, Roger Dubuis, Concord, Corum, Ebel, TAG Heuer, Girard Perregaux, Glashütte Original, Gucci, Vacheron Constantin, Hamilton, Hublot, IWC, Rolex, Jaeger LeCoultre, Longines
- Turnaround
- about 7 to 30 days depending on the job and if parts need to be ordered etc.
From the shop's own website. Confirm an authorization with the brand before sending in a watch under warranty.
Questions
- Does My Watch Master work on Rolex and Omega watches?
- Yes, both brands are listed among the watches it services, and the shop says it is an authorized service center for Rolex and Omega, though that claim isn't independently verified.
- How long does a repair take?
- Turnaround is typically about 7 to 30 days for quartz watches, with mechanical watches, retrofits or jobs needing hard-to-find parts taking longer.
- Can I mail in my watch instead of visiting the shop?
- Yes, there's a mail-in service: complete an online form, get a job number by email, then ship the watch without its original box or manuals, and return shipping is free.
- What does a crystal replacement cost?
- The shop doesn't post a base crystal price, but notes upgrading to a scratch-resistant sapphire crystal runs about $25 more than a standard replacement.
- Is the shop open on weekends?
- It's open Saturday from 10am to 5pm but closed on Sundays.
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