Watch Almanac

Jeweler with a watchmaker

Martinez & Hood Watches To Jewelry

Jeweler and watchmaker on Burnet Rd in Austin servicing Rolex and TAG Heuer watches, with free repair estimates.

Martinez & Hood is a jewelry store and watch repair shop on Burnet Rd in Austin's Brentwood area, run by Paul Martinez and John Hood, who together bring over 50 years of combined experience to the bench. The shop handles full servicing and overhauls on watches, alongside jewelry sales and repair.

On the watch side, the shop services Rolex and TAG Heuer, and the shop says it is an authorized service center for both brands. That claim is theirs and worth confirming directly if authorized service matters for your particular piece. Given the brand focus, this is a solid stop for Swiss watch owners rather than a general quartz-battery drop-in shop, though the site advertises free estimates on all repairs, which should cover smaller jobs too.

The shop is open Monday through Friday from 11:30 am to 5:30 pm, closed on weekends. It's a local, owner-operated business rather than a chain outlet, which tends to mean more direct conversation with the people actually doing the repair work. Pricing sits in the mid-to-upper range for the area, consistent with specialized Rolex and TAG Heuer service rather than basic battery-and-strap work.

For anyone in Austin with a Rolex or TAG Heuer needing a service, overhaul, or repair, this is worth a call or a visit to the showroom. Bring the watch in for a free estimate before committing to any work, and ask directly about authorization status and turnaround time since those specifics aren't published.

Brands and credentials

Says it is authorized for
Rolex, TAG Heuer
Brands serviced
Rolex, TAG Heuer

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does Martinez & Hood service Rolex and TAG Heuer watches?
Yes, those are the two brands the shop lists as serviced, and the shop says it is an authorized service center for both.
What are the shop's hours?
Monday through Friday, 11:30 am to 5:30 pm. It's closed Saturday and Sunday.
How much does a repair cost?
No fixed prices are published, but the shop advertises free estimates on all repairs, so bring the watch in to get a quote.
Can I get a watch battery replaced here?
This isn't stated directly; the shop's listed focus is full watch servicing and overhauls on Rolex and TAG Heuer, so it's best to call ahead and confirm battery service.
Where is the shop located?
At 6003 Burnet Rd in Austin's Brentwood neighborhood; call (512) 369-3895 to confirm details before visiting.

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