KAY Jewelers

KAY Jewelers in Fort Wayne is a jewelry store with an in-house watchmaker, located inside Glenbrook Square at 4201 Coldwater Rd. The watchmaker works on a range of brands including Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko, so it covers most of what a typical collector might bring in for a battery swap, strap work, or a full mechanical service.

As a mall-based jeweler rather than a dedicated watch specialist, this location fits the mid-range price tier common to KAY stores, and it's set up to handle both everyday service requests and higher-end brand repairs under one roof. No specific pricing or turnaround times are listed on the store page, so it's worth calling ahead or asking in person when you drop off a watch.

The store keeps retail hours seven days a week: 10 a.m. to 8 p.m. Monday through Saturday, and 11 a.m. to 6 p.m. on Sunday. Appointments can be booked online through KAY's site, though walk-ins during open hours should also be an option for simple jobs like battery replacement.

If you're in the Fort Wayne area with a Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier or Seiko that needs attention, this is a convenient option that doesn't require a drive to a standalone watch specialist. For anything more complex than a battery or basic service, confirm directly with the store what's handled in-house versus sent out.