Watch Almanac

Jeweler with a watchmaker

GemTime Watch & Jewelry Service Center

Jeweler and watchmaker in South Scottsdale offering full-service repair and overhaul for Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko.

GemTime Watch & Jewelry Service Center is a jeweler with an in-house watchmaker in South Scottsdale, handling full-service repairs and overhauls rather than just quick fixes. The shop services Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko watches, covering everything from routine maintenance to full movement overhauls.

The shop says it is an authorized service center for Rolex, Omega, Tudor, TAG Heuer, Breitling and Cartier, which would mean brand-approved parts and procedures for those lines specifically. That claim is the shop's own and worth confirming directly if it matters for your warranty or a specific model.

Beyond watches, GemTime also does jewelry repair and eyeglass repair, and it buys unwanted gold, silver and watches, so it functions as a general jewelry-and-watch storefront rather than a single-brand specialist bench. The store is family-owned and located near Old Town Scottsdale and Fashion Square, with regular weekday and Saturday hours.

For anyone needing a battery swap, a strap or crystal fix, or a complete service on a Swiss or Japanese watch, this is a local option that covers both the mechanical work and the jewelry side under one roof.

Services

  • Full service and overhaul

Brands and credentials

Says it is authorized for
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier
Brands serviced
Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko

From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does GemTime service Rolex and other Swiss brands?
Yes, they service Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko, and the shop says it is an authorized service center for the Swiss brands listed, though that's the shop's own claim.
Can I get a battery replacement here?
The shop lists full-service watch repair, which typically includes battery changes, but it's worth calling ahead to confirm for your specific model.
What are the shop's hours?
Monday through Friday 10am to 6pm, Saturday 10am to 3pm, closed Sunday.
Does GemTime do anything besides watch repair?
Yes, they also handle jewelry repair, eyeglass repair, and buy unwanted gold, silver and watches.
How much does a full service cost and how long does it take?
Pricing and turnaround aren't listed, so you'd need to call (480) 874-8066 or visit the shop to get a quote for your specific watch.

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