Watch Almanac

Jeweler with a watchmaker

Gems & Jewels Custom Engagement Ring Experts

Bixby Knolls jeweler with an on-site watchmaker doing battery swaps, crystal replacement, polishing and full overhauls on Rolex, Omega, TAG Heuer, Cartier and

Gems & Jewels is primarily an engagement-ring and custom jewelry shop in Long Beach's Bixby Knolls neighborhood, but it keeps an on-site watchmaker who handles a full range of watch repair work. That includes battery replacement, crystal replacement, case and bracelet polishing, bracelet sizing, water resistance (pressure) testing, and complete service overhauls.

The watchmaker works on Rolex, Omega, TAG Heuer, Cartier and Patek Philippe, and also takes on vintage watch repair. The shop says it is an authorized service center for Rolex, Omega, TAG Heuer and Cartier, though that authorization is the shop's own claim and worth confirming directly if it matters for your piece.

The business describes itself as a Long Beach Legacy Business with over 20 years in the jewelry trade, and its in-house master jeweler has more than 30 years of experience, according to the shop. Pricing sits in the mid-upper range for the category (tier 3 of 4), though no specific watch service prices are listed on the site; getting a quote means stopping in or booking a consultation.

The storefront is open Tuesday through Saturday, 10am to 6pm, closed Sunday and Monday. Appointments for custom and repair work can be booked online through Square, and the shop also handles general jewelry repair and redesign alongside its watch services, so it's a reasonable stop if you've got both a watch and a ring needing attention in one visit.

Services

  • Battery replacement
  • Full service and overhaul
  • Vintage watch repair
  • Case and bracelet polishing
  • Crystal replacement
  • Water resistance testing
  • Watchmaker on site

Brands and credentials

Authorized service for
Rolex, Omega, TAG Heuer, Cartier
Brands serviced
Rolex, Omega, TAG Heuer, Cartier, Patek Philippe

From the shop's own website. Confirm an authorization with the brand before sending in a watch under warranty.

Questions

Does this shop replace watch batteries?
Yes, battery replacement is one of the services offered on-site.
Can they work on a Rolex or Omega?
The shop services Rolex, Omega, TAG Heuer, Cartier and Patek Philippe, and says it is an authorized service center for the first four, though that claim should be confirmed directly with the shop.
What are the hours?
Open Tuesday through Saturday, 10am to 6pm; closed Sunday and Monday.
How much does a service or repair cost?
No specific watch repair prices are published; the shop falls in the mid-upper price tier, so confirm cost with the shop when you bring in the watch.
Do I need an appointment?
You can book online through the shop's Square scheduling page or stop into the Bixby Knolls store directly.

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