Jeweler with a watchmaker
Ganem Jewelers
Ahwatukee jeweler with an on-site watchmaker handling battery swaps, full service, vintage repair and polishing for Rolex, Omega, Tudor and more.
Ganem Jewelers runs a watchmaker's bench on site at its Ahwatukee Foothills location, so routine and more involved watch work happens in-house rather than being farmed out. The shop handles battery replacement, crystal replacement, bracelet sizing, case and bracelet polishing, pressure (water resistance) testing, and full service and overhaul, including work on vintage pieces and mail-in service for customers who aren't local.
Brands serviced include Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko. The shop says it is an authorized service center for Rolex, Tudor, TAG Heuer, Breitling and Cartier, which would explain the brand range but is a claim worth confirming directly with Ganem if that status matters for your watch. The watchmaker's credentials include AWCI and WOSTEP certification, two of the more recognized horology training marks in the US.
Pricing starts at $15 for a battery replacement and $200 for a full service, with turnaround on service work running two to four weeks. That timeline is typical for a full disassembly, cleaning, and reassembly rather than a quick fix, so plan accordingly if you need the watch back by a specific date.
The shop is open Monday through Saturday, 10am to 5pm, and closed Sundays. It's part of a broader jewelry business, so walking in with a watch issue alongside other jewelry needs (sizing, repair) is straightforward. For anything time-sensitive or brand-specific, calling ahead at (480) 706-1850 to confirm current turnaround and authorization status is the practical move.
Services
- Battery replacement from $15
- Full service and overhaul from $200
- Vintage watch repair
- Case and bracelet polishing
- Crystal replacement
- Bracelet sizing
- Water resistance testing
- Mail-in repairs
- Watchmaker on site
Brands and credentials
- Says it is authorized for
- Rolex, Tudor, TAG Heuer, Breitling, Cartier
- Brands serviced
- Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier, Seiko
- Certifications
- AWCI, WOSTEP
- Turnaround
- 2-4 weeks
From the shop's own website, not checked with the brands. Confirm an authorization with the brand before sending in a watch under warranty.
Questions
- Does Ganem Jewelers replace watch batteries?
- Yes, battery replacement is offered on site starting at $15.
- How long does a full service take?
- Turnaround for a full service and overhaul is 2 to 4 weeks, with pricing starting at $200.
- Is Ganem Jewelers an authorized Rolex service center?
- The shop states it is authorized for Rolex, Tudor, TAG Heuer, Breitling and Cartier; this is the shop's own claim, so confirm directly with them if it's important for your watch.
- Can I mail in my watch for repair?
- Yes, mail-in service is available for customers who aren't local to the Ahwatukee location.
- What brands does Ganem Jewelers work on?
- They service Rolex, Omega, Tudor, TAG Heuer, Breitling, Cartier and Seiko, and also handle vintage watch repair.
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